Shipping & Delivery

In order to guarantee you a safe and fast transport, Quintesscent Perfume usually ships exclusively in insured parcels with DHL you will receive a tracking code for all shipments.

Quintesscent is not responsible for any import duties payable.

For shipping terms, please refer to the table shown below.

Order outside of the EU

In the documents for orders to countries outside the EU, the value of the items included in the delivery is listed. The customs can open packages for inspection, we have no influence on them.

Customs or import charges will be levied as soon as the shipment reaches your country. The fees for the customs clearance are at your expense. We have no influence on these charges and can not predict their amount. Customs regulations vary considerably from country to country. For more information, please contact your local customs office.

Dangerous goods

All shipments of flammable goods must be declared and dispatched as DANGEROUS GOODS, due to the increased security requirements for shipments sent by airfreight.

This includes perfumes, as their production is based on alcohol & water. Alcohol is a flammable substance and this requires an special kind of packaging and a complicated process of transport.

This unfortunately causes significant higher costs for the transport. The major part of the additional costs will be covered by us. But we had to increase the limit for FREE shipping for you.

We are forced to ship perfume outside the EU and UK as DANGEROUS GOODS. That’s why Perfume can only be sent and declared as DANGEROUS GOODS.

This shipping method is more expensive, but your expected delivery will arrive within only a few days. That means, that you can get your order much faster.

All parcels with dangerous goods get the official invoice on the outside of the parcel. Outside the EU and UK we ship without Polish and British VAT.

That’s why you maybe have to pay the tax or duty when the parcel arrives in your country.

Shipping to the GCC

Please note that the following shipping information is urgently required when shipping to the GCC.

• Street & House Number
• Address (Location)
• Telephone Number

Returns